Tuesday, March 17, 2015

2015 Survey


Mougins, March 2015

Dear Members,

Recently you received a link to a questionnaire. Already 200 members have taken the time to answer these questions. We thank you very much for this since your responses, remarks and ideas give us the necessary knowledge on how you review your membership of RMGC and the Club’s services.

If you have not yet looked at the questionnaire we invite you again to do so. Please click on this link to continue:


This questionnaire is part of the efforts of the committee working on a strategic plan 2015 – 2020. On the request of Rattan Chadha, management and several members Pieter Schoen (Chairman) put together a committee with the sole purpose to produce a Plan securing RMGC’s futureThe committee consist of several members, former and current management. 

A strategic plan is the document that results from a strategic planning process and defines the following:
• The club’s vision or purpose for being in existence.
• Where the club wants to be in five years in terms of its
membership and financial position.
• How it intends to get there through a set of prioritized actions.

For Royal Mougins Golf Club& Resort the committee has outlined the following steps to be followed.

Resort Performance Audit & Market Study 
The first phase is to understand the business’ performance in key areas such as Golf Sales & Marketing, Hotel Sales & Marketing, Membership Sales & Management, Customer Service and Operations. 

Phase 2 ‐ Development of a Long‐Term Strategic Plan 
Using the information gathered and analysed from Phase 1, this phase will build a long‐term strategic plan for RMGC and in so doing also create a business plan and a membership plan for the future growth and management of the resort. 
Phase 3 ‐ Implementation
Planning is vital for a business to develop and to achieve its potential but it relies on effective implementation if the results are to be accomplished. 

It is obvious that a thorough strategic plan helps a club understand its competitive position, members’ priorities and financial position. It defines vision, aspirations and the steps the club needs to take to reach its goals. The plan is the result of a disciplined process that carefully considers market and financial conditions and members’ expectations. In a fragile economy and club environment, a strategic plan gives a club its best chance to grow and achieve best‐in‐class status.

Please fill out the questionnaire if you have not yet done so. We NEED your input and thoughts to advance!

Thanking you in advance I remain on behalf of the entire committee;

Sincerely,


Jurgen Wondergem

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